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Family Support Worker

Date Posted: Apr 13, 2026
Yearly: $ 78,000 - $ 88,000

Job Detail

  • location_on
    Location Canberra, Australian Capital Territory (ACT), Australia
  • desktop_windows
    Job Type: Full Time
  • schedule
    Shift: Full-time
  • analytics
    Career Level: Experienced Professional
  • group
    Positions: 1
  • calendar_view_day
    Experience: 1 Year
  • male
    Gender: No Preference
  • school
    Degree: Certification
  • calendar_month
    Posted: 23d+ ago
  • calendar_month
    Job Post Expired: Jul 12, 2026

Job Description

Unite Canberra Care Services Pty Ltd is seeking a committed and experienced Family Support Worker to join our professional care team in Canberra, ACT.

The successful candidate will provide assessment, coordination, and goal-focused community access support to participants and their families. This role involves working closely with families, plan nominees, support coordinators, health providers, community organisations, and government agencies to ensure participants receive tailored support aligned with their NDIS goals, wellbeing needs, and independence objectives.

Key Responsibilities

  • Assess participants’ needs through interviews, functional observations, and collaboration with families, plan nominees, and support coordinators.
  • Develop and implement person-centred support programs to improve daily living skills, independence, and community participation.
  • Monitor participant progress, maintain accurate case notes, and contribute to care plan reviews.
  • Liaise with welfare agencies, health providers, government bodies, and community organisations.
  • Support participants in accessing appointments, recreational programs, workshops, and skill-building activities.
  • Provide practical support to families to help them navigate services and strengthen capacity.
  • Prepare reports and documentation for internal reporting, funding requirements, and compliance obligations.
  • Follow NDIS, WHS, incident reporting, and organisational policies.

Skills & Experience

  • Minimum AQF Diploma in Community Services, Social Welfare, Human Services, Disability, Mental Health, or related discipline, or equivalent experience.
  • Experience in family support, community services, disability support, casework, or related field.
  • Strong understanding of person-centred practice and family-focused support models.
  • Excellent communication, documentation, and liaison skills.
  • Ability to assess needs, develop support plans, and monitor progress.
  • Current WWVP Check or ability to obtain.
  • Current National Police Check.
  • Current Driver Licence and willingness to travel.
  • NDIS Worker Screening Check required.
  • Approved AFP check required.

Benefits

  • Competitive salary: AUD $78,000 – $88,000 per year.
  • Supportive and professional team environment.
  • Ongoing training and development opportunities.
  • Meaningful community-focused role.

Company Overview

Canberra, Australian Capital Territory (ACT), Australia

Unite Canberra Care Services Pty Ltd is a community-based organisation providing high-quality disability support, community participation, and family-centred services across the ACT. Our mission is to empower individuals and families to live independ... Read More

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